Development of a pricing strategy

For the workshop equipment area, a pricing strategy was developed, operationalized and documented.Starting position and objective The workshop equipment department is responsible for the development, procurement and sales of special tools and equipment For the […]

Feasibility study and analysis of price readiness

We have analysed whether patenting and subsequent introduction of 22.5 ” brake writing were reasonable. In addition, effects on customer satisfaction were considered and recommendations for action derived.Starting position and objective Development of a new […]

Introduction of digital cable connections

HPP has successfully supported a leading German cable operator during the introduction of digital cable connection Starting position and objective A leading German cable operator asked HPP for support in the initial introduction of digital […]

Definition of an IT development process

To improve customer satisfaction, we have developed and rolled out a customized IT development process.Starting position and objective In order to achieve long-term customer satisfaction, the unsatisfactory delivery quality of the IT department should be […]

Optimizing of customer loyalty

For a mobile service provider, we have developed a business and marketing strategy to optimize customer loyalty.Starting position and objective Rising customer turnover and endangered value of the customer base of a German mobile service […]

Establish a new area of business

To reduce dependency on existing business, we have identified new divisions for a chemical company and defined innovation strategies and action plans.Starting position and objective A chemical company is looking for a new business area […]

Piloting and rollout of a sales project

For an internationally operating automotive manufacturer, we have successfully accompanied an individual, modern sales project and were thus able to help the customer i.a. contribute to a sustainable increase in sales and market presence.Starting position […]

Restructuring area support

With the goal of the best possible potential exploitation, we have developed and implemented a concept for the restructuring of after-sales areasStarting position and Approach Due to current challenges because of separate support of the […]

Conceptual development of a rollout

Comprehensive support and further development of a worldwide rollout including quality assurance and project communication.Starting position and objective On-going rollout of digital assets and new roles and new roles as part market- and cross-distribution program […]

Target image of the retail future

For a car manufacturer, we have developed a target image of future retails, derived their requirements for the sales organization and developed a corresponding change management program.Starting position and objective The distribution strategy of the […]

Sales increase at retail

We have developed a program of measures aimed at increasing the sales of accessories and collections at retail and prepared it for their implementation.Starting position and objective The accessory sales performance of the markets is […]

After-Sales retail format strategy

For an automotive manufacturer, we have developed and developed an After-Sales retail format strategy for the European region.Initial situation and objectives Due to changing information and purchasing behavior, there is a need to introduce new […]

Improvement of customer satisfaction

For the dealer network of a large German truck manufacturer, we have improved the customer satisfaction levels.Initial situation and objektives A major German truck manufacturer conducts a annual survey on the satisfaction of truck dealers […]